What I Cooked: 7/28/15
Still acclimating to new kitchen, so keeping it simple. On the menu: Korean Chicken, oven-baked jasmine rice and stir-fried veggies.
The funniest (and saddest) restaurant review ever
New York Times restaurant critic Pete Wells skewers a Tex-Mex newcomer, Javelina. While the review itself is bitingly funny, the message underscores LEKR's tenets of restaurant success: identity, consistency and hospitality. Javelina seems to be lacking in all three. If you're a restauranteur, you'll be happy this review isn't about your establishment. As a customer, thank the writer for the warning. Enjoy the article.
Things that make you go hmm: How hard is it to reply to an email?
Reputation management is not only about the food on the plate. Your interaction with the community across all media will impact your business. And it’s much more fun to add customers than to wonder about lost opportunities.
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